Frequently asked questions

Frequently Asked Questions

No. We can review how your existing materials could be organised in the new platform. Your team decides which content to keep, revise or replace.

We can assess a migration. The method and effort depend on your current system, course formats, user data and access to source files.

Yes. The platform and support can be scoped on their own. Content development can be added later.

Yes. We scope the subject, source material, format, review process and ownership terms for each content project.

AI-assisted functions may help staff review responses when configured for a particular use. Trainers and assessors remain responsible for interpreting evidence and making final assessment decisions. We will explain the available feature and its limits during a demonstration.

Support hours, tasks, channels and response arrangements are specified in your proposal and service agreement.

Yes, subject to technical assessment and an agreed scope. We quote integrations, special workflows and development separately.

Digital & Grow supplies technology and agreed digital services. Training, assessment and certification, where offered through a partner RTO, sit under a separate delivery arrangement.

Tell us about your courses, approximate learner numbers, existing platform and required support. We can then recommend a suitable package and prepare a scoped proposal.